CRM Functional Consultant
Job Description
Key Responsibilities:
- Engage with clients to understand their business requirements, challenges, and objectives.
- Conduct detailed needs analysis and requirements gathering sessions.
- Coordinate with internal teams and external stakeholders to ensure project milestones are met.
- Manage project risks, issues, and changes effectively.
- Design CRM solutions tailored to clients’ business processes.
- Customize CRM modules to align with business workflows.
- Develop and implement automation workflows, reports, and dashboards.
- Conduct training sessions for clients to ensure successful adoption of the solution.
Provide ongoing support and troubleshooting post-implementation. - Create user guides and documentation for clients.
- Assist the sales team with pre-sales activities, including demonstrations and proposal writing.
Job Requirements:
- Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field.
- Proven experience as a CRM Consultant or in a similar role.
- Experience with CRM solutions such as Salesforce, Microsoft Dynamics 365, HubSpot, Zoho CRM, or SugarCRM is a plus.
- Familiarity with database management and SQL is an advantage.
- Knowledge of API usage for CRM integrations.
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical abilities.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Competitive salary and performance-based incentives.
- Opportunities for professional development and career growth.
- Collaborative and innovative work environment.
Job Details
Job Location: Nasr City, Cairo, Egypt
Company Industry: IT Consulting & Services
Company Type: Employer (Private Sector)
Job Area: Technical
Employment Type: Full Time
Career Level: Mid Career
Years of Experience: 2+ years
Degree: Bachelor's Degree
Company Industry: IT Consulting & Services
Company Type: Employer (Private Sector)
Job Area: Technical
Employment Type: Full Time
Career Level: Mid Career
Years of Experience: 2+ years
Degree: Bachelor's Degree
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