Freshworks dashboard on a laptop displaying ticket management analytics representing Reyada's partnership

Simplify CX with Smart, Scalable Freshworks Solutions

Reyada delivers Freshworks-powered customer service, CRM, and automation solutions, fast to deploy, easy to scale, and built to transform how you support and sell.

Modern Tools for Customer-Focused Teams

We help businesses deploy and tailor Freshworks tools to improve sales, service, and support workflows. Whether you're managing inquiries, closing deals, or optimizing internal processes, our team ensures every Freshworks deployment is fast, clean, and customized for results.

Omnichannel Engagement

Engage customers via WhatsApp, Messenger, web chat, and more, all from one place. Enable bots, quick replies, and smart routing for efficient conversations.

Customer Support & Ticketing

Streamline inquiries across channels with a centralized helpdesk, SLA tracking, auto-routing, and self-service knowledge base, all designed for faster resolution and improved satisfaction.

Sales & CRM

Accelerate your sales process with lead scoring, deal tracking, AI-powered insights, and custom automations that help your team close more, faster.

Workflow Automation & Insights

Automate repetitive tasks, trigger notifications, and monitor team performance through intuitive dashboards and reports tailored to your goals.

Why Choose Reyada for Freshworks Services?

From initial setup to full-scale implementation, we guide you through every step, ensuring a seamless integration process that aligns with your business objectives.

Certified Partner

Recognized for our expertise in deploying Freshsales, Freshdesk, and omnichannel solutions tailored to MEA market needs.

CX-Focused Strategy

Our implementations are rooted in customer experience excellence, improving satisfaction, responsiveness, and operational transparency.

Customized Deployment

We don’t just set it up, we configure workflows, channels, and roles to match your team structure and customer journey.

Training & Support

We empower your team through structured training and offer reliable after-deployment support to ensure long-term success.

Ready to transform your business?

Get Started