Reyada's Solution For Ecommerce

Agents using Bitrix24 CRM dashboard representing reyada's Bitrix24 solution for ecommerce organizations

Reyada’s Digital Transformation for
E-commerce Businesses

At Reyada, we help e-commerce companies unify customer management, order processing, marketing, and support using Bitrix24, all within one automated, scalable platform.

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Top Challenges in the E-commerce Industry

Inefficient Order & Inventory Management

Tracking orders, stock levels, and deliveries manually causes delays and fulfillment errors.

Poor Customer Relationship Management

Customer data and interactions are scattered, leading to weak personalization and low retention.

Ineffective Marketing Campaigns

Lack of customer insights results in low campaign engagement and poor ROI.

Limited Real-Time Customer Communication

Slow responses to inquiries lead to lost sales and negative customer experiences.

Complicated Returns & Refund Processes

Manual handling of returns and refunds increases errors and customer dissatisfaction.

Weak Team Collaboration

Marketing, sales, and logistics teams operate separately, slowing execution and decision-making.

Reyada’s Solution: Bitrix24 for E-commerce

Our Bitrix24 E-commerce Deployment connects customers, orders, teams, and marketing into one intelligent ecosystem enabling faster operations and better customer experiences.

Centralized Customer & Contact Management

Store all customer data, purchase history, and interactions in Bitrix24 CRM.
Segment customers based on behavior and preferences for personalized engagement.

Unified Team Collaboration

Connect marketing, sales, and logistics teams using workgroups, chats, video calls, and shared documents. Assign tasks with clear deadlines and dependencies to keep workflows aligned.

Automated Marketing & Customer Engagement

Run targeted email, SMS, and social campaigns using CRM marketing tools. Automate abandoned cart reminders, upsell offers, and loyalty messages.

Omnichannel Customer Support

Manage customer inquiries through live chat, email, social media, and chatbots from one dashboard. Provide faster responses and consistent communication across all channels.

Returns and Refunds Automation

Track return and refund requests directly in CRM.
Automate task assignment and customer notifications to ensure transparency and satisfaction.

Smart Order & Inventory Tracking

Track orders from placement to delivery using Smart Process Automation (SPA). Sync inventory in real time and set alerts to prevent overselling or stock shortages.

Ecommerce Sucess Stories

E-commerce brands rely on Reyada to improve customer experience, automate operations, and scale confidently using Bitrix24.

Why Choose Reyada as Your Partner?

Bitrix24 Gold Partner & Authorized Trainer

trusted for tailored CRM and automation deployments.

Customized Ecommerce

for sales, fulfillment, and support

Regional Experience

across MEA e-commerce businesses

End-to-End Digital Transformation

from order to after-sales

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Reyada’s Digital Transformation forE-commerce Businesses