Reyada's Solution for IT

Agents using Bitrix24 CRM dashboard representing reyada's Bitrix24 solution for IT businesses

Reyada’s Digital Transformation for IT Companies

At Reyada, we empower IT businesses with Bitrix24, an all-in-one platform that unifies project management, CRM, communication, and automation, ensuring complete visibility and control across every operation.

Top Challenges Facing IT Businesses

Despite being at the center of digital innovation, many IT firms face these recurring challenges:

Poor Team Collaboration

Remote teams struggle with miscommunication and misalignment.

Inefficient Project Management

Leading to delays, scope creep, and dissatisfied clients.

Weak Client Relationship Tracking

Limited visibility on project progress and client updates.

Lack of Performance Insights

No clear data to assess team output or project success.

Ineffective Marketing Campaigns

Poor targeting and low ROI on digital outreach.

Inefficient Resource Allocation

Uneven workloads cause burnout or idle capacity.

Reyada’s Solution: Bitrix24 for IT Companies

Our Bitrix24 IT Deployment turns fragmented operations into an integrated, automated workflow where projects, clients, and teams connect seamlessly.

Project & Task Management

Use Kanban boards, Gantt charts, and task dependencies to manage complex projects. Track time spent on tasks and automate recurring work for better delivery and resource utilization.

Seamless Team Collaboration

Create dedicated workgroups for each project or department.
Use group chats, voice/video calls, and shared drives to align your distributed teams in real time.

Centralized Client Relationship Management

Manage all client details, proposals, and communications inside Bitrix24’s CRM. Automate follow-ups, reminders, and progress updates.

Case & Ticket Management

Capture client issues using custom forms and SPA, auto-assign them to the right support teams, and track SLAs through reminders and automation rules.

Resource & Performance Visibility

Use workload planning and dashboards to monitor team capacity, measure productivity, and analyze project progress in real time.

Marketing & Client Engagement Automation

Boost retention and sales with Marketing tools, run email, SMS, or social campaigns, automate license renewal reminders, and track campaign results.

IT Success Stories

Leading IT companies rely on Reyada to simplify operations, strengthen client engagement, and achieve measurable results through automation and visibility.