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Top Challenges in the Logistics Industry

Weak Customer Relationship Management

affects repeat business and trust.

Disorganized Warehouse Operations

cause stock errors and slow order processing.

Limited Real-Time Shipment Tracking

reduces transparency and customer satisfaction.

Lack of Operational Visibility

makes it difficult to identify inefficiencies or bottlenecks.

Poor Workforce Coordination

between drivers, warehouse staff, and dispatchers causes delays.

Complex Route Optimization

leads to longer delivery times and higher fuel costs.

Reyada’s Solution: Bitrix24 for Logistics

Our Bitrix24 Logistics Deployment connects dispatchers, drivers, warehouse teams, and customers in one seamless ecosystem, improving control, visibility, and efficiency.

Shipment Tracking & Customer Updates

Automate shipment status changes in CRM (In Transit, Out for Delivery, Delivered).
Send email or SMS updates automatically to keep customers informed at every step.

Route Planning & Optimization

Assign and monitor route-planning tasks for dispatchers.
Integrate Bitrix24 with optimization tools for efficient routes and send live updates to drivers.

Operations & Fleet Management

Use task management tools and shared calendars to plan routes, assign maintenance, and track fleet usage. Enable real-time communication between dispatchers and drivers.

Client Relationship & Service Automation

Use Bitrix24 to store client details, shipment history, and preferences. Automate follow-ups, confirmations, and feedback collection for stronger relationships.

6. Workforce Coordination & Visibility

Unify drivers, warehouse teams, and support staff with group chats, voice calls, and shared calendars. Track KPIs through dashboards and real-time updates.

Warehouse & Inventory Management

Assign warehouse tasks (picking, packing, loading) through task management.
Track stock and shipments using custom fields and share updates through workgroups.

Logistics Success Stories

Leading logistics companies rely on Reyada’s Bitrix24 deployment to gain control, efficiency, and visibility across operations.

Why Choose Reyada as Your Partner?

Bitrix24 Gold Partner & Authorized Trainer
proven experience in deploying logistics and supply chain solutions.
Customized Logistics Workflows

designed for dispatch, delivery, and warehouse efficiency.

Regional Experience


trusted by logistics and operations providers across the Middle East and Africa.

End-to-End Visibility


from fleet management to customer updates, all in one platform.

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