Delight your customers with effortless customer service

Engage in more meaningful conversations every day, across every channel, with every customer.

Why FreshDesk

Freshdesk by Freshworks is an easy-to-use, fast, and incredibly powerful yet simple helpdesk software that helps bring businesses and their customers closer at scale. Freshdesk has seen year-over-year traffic growth of upwards of 40% for the past six years, handling over 8 million new tickets and 33 million ticket interactions every day with clients all over the world. Freshdesk now is dedicated to supporting over 60,000+ businesses, maintaining their trust, and helping them scale their support experiences.
Ready-to-go in seconds. 
Scales with your business. 
24/7 support for all plans.
Provide omnichannel support
Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view.
Faster resolution at a lesser cost
Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength.
Stay on top of your CSAT goals

Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals.

Licence Pricing

Freshdesk combines best-in-class ticketing, self-service, and reporting.

Growth
$15.00
per month/ per user
Pro
$49.00
per month/ per user
Enterprise
$79.00
per month/ per user
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